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What Customers Want

Although content is king, never lose sight of what you need to offer your customers. Here’s a quick list of the features customers most commonly want from your Website:

  • Direct and simple communication
  • Information to solve a problem
  • Enhancement of their lives and convenience
  • Product and service information
  • An understanding of what exactly you do
  • Lots of details
  • Price options
  • How to contact the company
  • Business locations
  • Delivery and shipping information
  • Access to interactive information, search and research

This is just a brief rundown of what people look for and expect when deciding on a product or service from your Website.

Thomas Young

Thomas Young is the President and Founder of Intuitive Websites. He has worked in the field of digital marketing for over 30 years and is the author of four books. His most recent is Digital Marketing in the Age of AI. Tom has helped thousands of companies grow sales and succeed online.