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What Customers Want

Although content is king, never lose sight of what you need to offer your customers. Here’s a quick list of the features customers most commonly want from your Website:

  • Direct and simple communication
  • Information to solve a problem
  • Enhancement of their lives and convenience
  • Product and service information
  • An understanding of what exactly you do
  • Lots of details
  • Price options
  • How to contact the company
  • Business locations
  • Delivery and shipping information
  • Access to interactive information, search and research

This is just a brief rundown of what people look for and expect when deciding on a product or service from your Website.

Thomas Young

Thomas Young is the CEO and Founder of Intuitive Websites. He is a consultant, award winning Vistage speaker and author of “Winning the Website War” and “Sales and Marketing Alignment.” Tom has helped thousands of companies succeed online and has over 25 years digital marketing experience.