What Customers Want

Although content is king, never lose sight of what you need to offer your customers. Here’s a quick list of the features customers most commonly want from your Website:

  • Direct and simple communication
  • Information to solve a problem
  • Enhancement of their lives and convenience
  • Product and service information
  • An understanding of what exactly you do
  • Lots of details
  • Price options
  • How to contact the company
  • Business locations
  • Delivery and shipping information
  • Access to interactive information, search and research

This is just a brief rundown of what people look for and expect when deciding on a product or service from your Website.

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Thomas Young

Thomas Young is the CEO and Founder of Intuitive Websites. He is a consultant, award winning Vistage speaker and author of Winning the Website War available on Amazon. Tom has helped thousands of companies succeed online and has over 20 years digital marketing experience.