The About US Page

By: Thomas Young, CEO Intuitive Websites, LLC
October 2009

The About Us page does not always get the attention it deserves and often fails to drive Website conversions. Don’t take this page for granted, as Website visitors to these pages should be considered qualified prospects. Users do not click randomly on Website pages and a visit to the About Us page shows a high level of interest. Here are a few tips and suggestions to improve your About Us page and drive more conversions.

Reinforce Your Brand

The home page should be a clear branding statement for your company. The About Us page can go into great detail and support that branding statement and your position. The stronger the connection between the About Us page and the brand, the higher your conversion rate. Use the About Us page to reinforce your philosophy and business approach. This should connect with the users motivations for being on the page and build trust.

Drive Traffic to the About Us Page

Up to 5% of our clients’ Website visitors click on the About Us page. These pages will get more clicks if the About Us page link is prominently displayed in the navigation menu.

Company History

The About Us page is a great place to display company history. This adds value and builds trust as it supports the brand. It is also used to support your home page messaging. This carries a lot of credibility and will drive conversions as users better understand your business.

Team Member Photos and Bios

Seeing real people behind a Website and a business is a huge trust builder. Make yourself look good with professional photography and keep the photos consistent. Include a caption with each staff photo and a brief bio.

Client List and Testimonials

Your client lists and/or sample customers are a testament to your business success and should be included on the About Us page. List your clients by name with a brief description of the products or services provided to them. The About Us page is a great place to put client comments, testimonials and case studies. If possible, include a photo or company logo of your client or customer. Use customer first names only to maintain privacy.

As you can see, the About Us page is critical to success on the Web. Make sure you title the link “About Us” in your navigation menu and follow these suggestions to drive results for your Website.


Thomas Young is CEO and President of Intuitive Websites, a Colorado Springs based Internet marketing, Website design and usability firm. To learn more about Intuitive Websites contact Tom at 719-481-4040 or tom@IntuitiveWebsites.com.

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